The Wedding Shoppe

Dress shopping for three bridesmaids. Our dress fitting went well. We had our own room and the attendant was very helpful. She went back and forth to find us the dresses we wanted. Here’s what went wrong. We paid in full for our dresses and were told the dresses would be made and delivered in three and months. Fast forward three and half months, I receive two out of the three dresses I ordered and paid in full for. I call the Wedding Shoppe. They are not aware of the problem. They don’t know what is going on and tell me they would call the designer; and would call me back right away. I wait 3-4 hours. I do not hear back. I take the initiative and call again. I am informed my third dress was never made so it never got delivered. I then was told they would call me back in two days. Two days later, realizing they were not going to call me back, I make the phone call. Apparently there was a problem with the designer (and they were not aware of this). And I would have to wait an additional seven days for my dress to be made and get delivered. I was truly disappointed, annoyed and aggravated. By the way, I am still waiting for my dress. What I don’t understand is how a wedding shop turned a blind eye on their customer’s order in the heat of wedding season! How were they not in contact with their designer? The thing too, I had to call them three times to check on the status of the dress. And may I remind you dresses don’t come fitted, they need to be altered. This is terrible customer service! There is no excuse for terrible customer service. Thank god I did not buy my wedding dress from the Wedding Shoppe—I may have found myself in an even more stressful situation. Once upon a time, I thought this shop was one of the better affordable designer wedding boutiques in the Twin Cities. NEVER AGAIN!!! Ladies, go somewhere else!

I bought my wedding dress from the Wedding Shoppe and had an amazing experience! Willow helped me find the perfect dress, in not one but two appointments because I am so picky...! She listened to the little details of what I was looking for, and was incredibly patient and kind!

Had the opportunity to wear a dress from here for a styled shoot and it was BEAUTIFUL. When I went to go pick it up, the staff was so sweet and very prompt. I will definitely go there when I get married!!

The Wedding Shoppe is an amazing place! I found my dress after only trying on 5 dresses! I worked with Willow. They have so many options, and their sample sale selection is great. I cannot tell you how many compliments I received on my wedding dress. I would recommend that all girls check out the Wedding Shoppe :)